{"id":45361,"date":"2022-09-09T15:51:54","date_gmt":"2022-09-09T19:51:54","guid":{"rendered":"https:\/\/1aa340fc3d.nxcli.io\/?p=45361"},"modified":"2024-01-03T11:57:10","modified_gmt":"2024-01-03T16:57:10","slug":"net-loss-how-banks-are-failing-their-customers","status":"publish","type":"post","link":"https:\/\/sago.com\/es\/resources\/guide\/net-loss-how-banks-are-failing-their-customers\/","title":{"rendered":"Net Loss: How Banks Are Failing Their Customers"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]The finance industry has changed dramatically over the past few years, and banks are feeling the pinch. To remain competitive, <strong>banks must understand what their clients are looking for and where they are currently falling short<\/strong>. This comprehensive report, created in partnership with Apex Scoring Systems, details the changing face of customer experience and customer loyalty in a rapidly shifting marketplace.<\/p>\n<p>Download the full report to discover:<\/p>\n<ul>\n<li>How attitudes toward banks are shifting<\/li>\n<li>How to maintain customer loyalty in a changing competitive landscape<\/li>\n<li>The key challenges and opportunities banks are facing<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_raw_html]JTNDc2NyaXB0JTIwc3JjJTNEJTIyJTJGJTJGZGlzY292ZXIuc2NobGVzaW5nZXJncm91cC5jb20lMkZqcyUyRmZvcm1zMiUyRmpzJTJGZm9ybXMyLm1pbi5qcyUyMiUzRSUzQyUyRnNjcmlwdCUzRSUyMCUzQ2Zvcm0lMjBpZCUzRCUyMm1rdG9Gb3JtXzExMjclMjIlM0UlM0MlMkZmb3JtJTNFJTIwJTNDc2NyaXB0JTNFTWt0b0Zvcm1zMi5sb2FkRm9ybSUyOCUyMiUyRiUyRmRpc2NvdmVyLnNjaGxlc2luZ2VyZ3JvdXAuY29tJTIyJTJDJTIwJTIyNzc1LU9NTi04NjElMjIlMkMlMjAxMTI3JTI5JTNCJTNDJTJGc2NyaXB0JTNF[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Discover findings from our joint customer experience study with Apex Scoring System involving clients from 20 leading American banks. <\/p>\n","protected":false},"author":19,"featured_media":45364,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[13939],"tags":[13998],"video":[],"filter_name_method":[13951],"filter_name_product":[],"class_list":["post-45361","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guide","tag-consumer-insights","filter_name_method-quantitative"],"acf":[],"featured_image_src":{"landsacpe":["https:\/\/sago.com\/wp-content\/uploads\/2022\/09\/Apex-Consumer-Insights-Report-800x445.jpg",800,445,true],"list":["https:\/\/sago.com\/wp-content\/uploads\/2022\/09\/Apex-Consumer-Insights-Report-463x348.jpg",463,348,true],"medium":["https:\/\/sago.com\/wp-content\/uploads\/2022\/09\/Apex-Consumer-Insights-Report-300x200.jpg",300,200,true],"full":["https:\/\/sago.com\/wp-content\/uploads\/2022\/09\/Apex-Consumer-Insights-Report.jpg",800,533,false]},"yoast_head":"<!-- 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